<
With vast experience of about three decades in the optical business, today we are a fast developing chain of optical stores.Gangar Eyenation showrooms are backed and run by one of India's best known and respected optician families. Each showroom is exclusive by its design and layout ensuring maximum comfort to the customers.
Designation Retail Sales Associate
Job Description Shall be primarily responsible for :
• Attending customers in the outlet according to their requirement.
• Helping customer buy a product through consultative approach.
• Explaining to the customers the product’s features and benefits.
• Maintaining order book.
• Ensuring proper display of stocks.
• Ensuring timely and quality delivery of order to customers both counter delivery as well as home delivery..
• Handling customer complaints.
• Coordinating with technician while placing of order to ensure correct and fault proof delivery.
• Coordinating with optometrist while processing the order.
• Forwarding order to assembly for further processing.
• Stock keeping and informing outlet manager about stock requirement.
• Attending customer calls/inquiries and informing the concerned person as per requirement.
• Ensuring customer delight.
• Promoting future sales.
• Understanding of customer segmentation and accordingly dealing with each individual customer
• Mentoring of new CCAs both in functional and behavioral aspects.
• Maintaining a learning attitude and ensuring self growth.
• Attending learning and development workshops.
Desired Profile Must be a H.Sc. / S.Sc. with selling experience from Retail Industry preferably from Optical Industry. Should be having excellent communication and interpersonal skills with negotiation and convincing skills. Should be confident and assertive to handle walk in customers. Candidate having working experience into Retail Optics will be preferred. Please mention your current CTC.
Experience 2 - 7 Years
Location Mumbai
Contact Nisha / Tanvi
Gangar Opticians Pvt Ltd
New Sterling Centre
2nd Floor, Dr. Annie Besant Road
Worli
Mumbai,Maharastra,INDIA 400018
Telephone 91-022-40764016
Email career@gangar.in
-----------------------------------------------------
To advertise, list your jobs, profile, submit an article, ask a question, complain, compliment or just plain chat write to me Prabhjot Bedi, editor@hospemag.com